Allen Miller Computer Consulting

VOIP Presentation - CINPA

Allen Miller — Thu, 08 Mar 2012 14:08:49 +0000

Round 2 yesterday in the two city 'tour'. Dayton last week, Cincinnati this week. I got to talk about one of my favorite subjects, Voice over IP. Actually talked about two of my favorite subjects because at the end we digressed to talking about scuba diving. Anyway, we had a great crowd and good questions. Although much fewer questions than Dayton. Cincinnati said this is because they are smarter. AMCCs partners 3CX, NexVortex and 888Voip were great and kicked in to help offer a FANTASTIC door prize the was won by Ron Schuermann. Here's a picture of me with the winner. You know, I've sat with Ron at our monthly board meetings for years now and I had no idea he was taller than me until I saw this picture!

VOIP Telephony Presentation - DANPA

Allen Miller — Fri, 02 Mar 2012 04:11:21 +0000

Tonight was the first of two VOIP Telephony presentations - DANPA (Dayton) tonight and next week CINPA (Cincinnati). We had a great group attending and I don't think I bored them too much - the group was actually very attentive and asked a lot of good questions. I had a lot of fun and I hope everyone there did too (Lola really enjoyed the trip too).

My business partners kicked in and donated stuff so one lucky attendee, Janice Hill - Network Analyst, won a FANTASTIC door prize consisting of:

3CX PBX Software License

Yealink IP Phone from 888VOIP

VOIP SIP Trunk Service from NexVortex

Configuration assistance from yours truly - Allen Miller Computer Consulting.

If you are intersted, March 7 will be the Cincinnati version of this presentation with another copy of the same door prize. Details at HERE.

Allen Miller (L) Janice Hill - winner (R)

3CX Customer Feedback

Allen Miller — Sat, 04 Feb 2012 19:41:35 +0000

Comment received in an email from a recent 3CX Phone System installation customer -

OK, I think we are pretty much wrapped up, awesome system!

Glad you think so.

Conference Call Setup w/ 3CX is EASY!

Allen Miller — Wed, 25 Jan 2012 02:44:51 +0000

3CX Installs - AMCC goes NATIONAL!

Allen Miller — Fri, 20 Jan 2012 20:35:42 +0000

While we at AMCC originally perceived ourselves as a local Cincinnati area 3CX VOIP Phone System dealer we have learned that with remote access tools our coverage is really boundless. Since the word has been getting out, we have begun doing 3CX PBX phone system troubleshooting and support remotely and have worked remotely on installations in several distant states.

We have just completed a 30+ extension 3CX phone system installation for the Seattle Daily Journal of Commerce, a print and web publisher that has been in the business for over 100 years. The IT director there found AMCC and made an inquiry. We were able to give him a compelling demonstration online and he liked what he saw. Within two weeks we had his initial system up and running and he has just now gone live with the porting of all his DIDs (transfering of personal phone numbers to a new lower cost VOIP service provided by NexVortex, an AMCC partner).

The 3CX VOIP phone system scales well for businesses from 5 phones to 50 phones to 500 phones and more as well as single location or multiple location businesses.

If you would like to learn how this system can 1) most likely save you money on your monthly phone bill and 2) enhance your workflow with TONS of useful features - please give us a call at 888-852-2158.

3CX App Award

Allen Miller — Tue, 10 Jan 2012 13:51:05 +0000

http://www.3cx.com/blog/news/3cxphone-for-iphone-wins-award/

3CX v10 Service Pack 5 Released

Allen Miller — Wed, 07 Dec 2011 13:04:56 +0000

Click here for Announcement

Reprovision Syspine 310 Response Point phones for 3CX

Allen Miller — Fri, 07 Oct 2011 12:02:09 +0000

While at a 3CX Training Event in Atlanta, Georgia, recently I received a call from one of my ‘old’ Response Point customers. He had bought the system when Microsoft still liked it and it has been doing a good job for him even still. It seems an ATM service technician had knocked the RP server off its shelf. It’s not clear what happened next but stories give the impression that it hit him on the head first and then crashed to the floor. The tech was not forthcoming with the story so there is no first had corroboration. Jeff said he would be okay until the next day when I would be back in town and get him set up with a new 3CX Business Phone System. On the phone I told Jeff I would see if I might be able to use his old phones – he liked that. While at the conference I asked a few people about redeploying Syspine RP phones for 3CX and no one knew that it had been done satisfactorily before. I emailed to the Director at Syspine that is/was very involved with the RP system to see if there were a firmware flash needed to use their phones as regular IP phones. I heard back promptly from Bob but frankly wasn’t sure how to use the stuff he sent me. It seemed to be the standard package to convert their RP server to their new non-RP system. Anyway, I just started tinkering around in the phone management web interface and found I could get the functionality that would make the phones useful to the customer. The customer is a Retail store with a half dozen phones and only need/want basics from the phones. This configuration provided message waiting indicator light, voice mail button, call transfer button and hold.

Here FWIW are my notes.

1. Power up phone on your DHCP served network to obtain an IP address
2. Key in #*47 and screen should display IP address
3. Open browser and browse to phone IP address
4. enter admin for User Name and 0000 for Password
5. Expand tree to Phone Settings; Date/Time
6. Select Unicast Radio Button
7. Key in an NTP time server for Server IP (ex. timex.cs.columbia.edu)
8. I prefer 12H Time Format
9. Specify GMT Time Zone Offset
10. Specify DST Offset (example +1:00)
11. Set DST Start and Stop dates as appropriate for your area
12. Click Apply

13. Expand tree to Preferences; Voice Mailbox
14. Key in 999 for the Voice Mailbox URI if that is what you are using in 3CX
15. Click Apply

16. Expand tree to SIP Settings; Service Domain
17. Key in 3CX User ID for Login User ID field
18. Key in 3CX User Password for Login Password
19. Key in User Name for Alias/Nickname/Display if desired
20. Key in extension-number@3CX-ip-address for Email-like Address (ex. 103@192.168.1.2)
21. Key in 3CX-ip-address for Proxy Server; Address (ex. 192.168.1.2)
21. Transport should be UPD
22. UDP Port should be 5060
23. Click Apply

24. Expand tree to Preferences
25. Change Dial Plan field to be [x*]. (including the period)
26. Click Apply

27. IF you need to reboot the phone - Expand tree to Advanced; Administration and click on Reboot

3CX VOIP Phone System - v10 Service Pack 3 Released

Allen Miller — Fri, 16 Sep 2011 03:17:15 +0000

Techie Road Trip

Allen Miller — Fri, 09 Sep 2011 05:04:16 +0000

Well I had fun tonight.

Lola and I did a quickie road trip to the Kentucky SBS User Group meeting in Louisville where I gave a presentation to the assembled masses on the 3CX Business Phone System. It was great seeing my good buddy Tim Barrett and all the rest of the user group. Hopefully they got some worthwhile information.

And, I was presented a nice surprise gift from Tim of a new domain name - 3CXGuru.com ! What a hoot! I love it. Thank you very much.

Kentucky SBS User Group Website